Simplify complex support. Instantly.
By Softworx • Since 1986 • Guru in production since 2024
AI Customer Service for Home Goods That Answers Sizing, Assembly, and Delivery Questions
Measurement, weight, fit, assembly, delivery, and returns answered instantly with 97%+ accuracy across web, email, SMS, WhatsApp, and phone. Live in five minutes.
No credit card. 7-day free trial. 90-day money-back guarantee.
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Tailored to your industry
Built for the way home goods and furniture brands actually run
Detailed measurement answers
Give precise dimensions, materials, and fit details so shoppers buy the right product the first time.
Assembly and care guidance
Walk customers through assembly, installation, and care steps with patient, accurate instructions.
Streamlined returns
Resolve return and exchange questions on bulky, high-consideration products without slowing your team down.
Long consideration journeys
Stay available across every stage of a multi-week buying cycle so warm leads do not go cold.
Further reading
Measurement, assembly, and delivery: the long buying journey, handled
Make the case for your team
Transparent pricing. Clear comparisons.
Two pages your finance lead and your head of support will want before you commit.
From $71.25 a month
Furniture has high-ticket orders, long return windows, and slow logistics. Flat pricing means a single saved return or recovered cart often covers the month.
See full pricingCompare vendorsGuru vs the alternatives
Most chat tools cannot reason about measurements, assembly steps, and delivery windows. See how the Guru compares against Intercom, Zendesk, and Tidio for home goods brands.
Compare alternativesSecurity and compliance
Built for the regulated realities of home goods and furniture brands
Home goods and furniture orders carry address, payment, and delivery details across long buying journeys. Encryption, audit logs, and GDPR alignment keep that data safe end to end.
- Encrypted in transit and at rest
- GDPR, CCPA, and HIPAA aligned
- Regular audits and penetration testing
100% Self-Serve Onboarding
Three steps. Under five minutes.
- Step 1
Enter Your Website
Type in your business URL. Our Guru automatically reads your entire site and becomes an expert on your products, services, FAQs, everything.
- Step 2
Customize Your Guru
Match your brand colors, add your logo, and type any special instructions in plain English. Want it to greet visitors a certain way? Just tell it.
- Step 3
Go Live Instantly
Copy the snippet and paste it into your site. Your Guru is live and helping customers 24/7.
You got this. True self-serve, no need to make an appointment with us.
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